Dymo

UX assessment documentation including heuristic evaluation findings prioritised by severity and impact annotated interface screens user journey insights and structured recommendations ready to support design and product decisions. The approach was research-driven UX analysis based on usability heuristics qualitative evaluation of key user flows and a structured framework focused on clarity efficiency accessibility and real user behaviour rather than subjective opinions. Initial analysis of the digital experience evaluation of core tasks and interactions identification and scoring of usability issues synthesis of insights and delivery of clear actionable outputs to support future design iterations. Deliverables: User Journey Mapping & Analytics Audit, Heuristic Evaluation, Benchmark and Best Practices, Performance analysis, Key pages analysis and recommendations.